Last Updated: August 1, 2021

U.S. Terms of Use

  1. The Taxilander Platform

The Taxilander Platform provides a marketplace where people who seek transportation to certain destinations, who we label as “Riders”, can be coordinated with transportation options to such destinations. One option for Riders is to request a ride service from drivers who are driving to or through those destinations, who we label as “Drivers”. As a Driver or Rider, you authorize Taxilander to match you with Drivers and Riders based on certain needs such as your location, the requested pickup location, the estimated time to pick up, your destination, Driver and Rider preferences, driver mode, and platform efficiency, and to cancel an existing match and/or rematch you with a Driver a Driver or Rider based on the same needs. Any decision by the Driver or the Rider to offer or accept services is a decision made in such Drivers or Riders sold discretion. Each service provided by a Driver to a rider shall constitute a separate agreement between such persons.

YOU ACKNOWLEDGE THAT YOUR ABILITY TO OBTAIN TRANSPORTATION,  SERVICES FROM THIRD PARTY PROVIDERS THROUGH THE USE OF THE TAXILANDER APP OR WEBSITET MARKETPLACE PLATFORM AND SERVICES DOES NOT ESTABLISH TAXILANDER AS A PROVIDER OF TRANSPORTATION SERVICES OR CARRIER. TAXILANDER IS NOT A COMMON OR MOTOR CARRIER, DOES NOT TRANSPORT YOU, AND USE OF THE TAXILANDER PLATFORM IS ONLY OPEN TO REGISTERED USERS OF THE TAXILANDER PLATFORM AND NOT TO THE GENERAL PUBLIC.

YOU ACKNOWLEDGE THAT INDEPENDENT THIRD PARTY PROVIDERS, INCLUDING DRIVERS ARE NOT ACTUAL AGENTS, APPARENT AGENTS, NOR EMPLOYEES OF TAXILANDER IN ANY WAY.

YOU ALSO ACKNOWLEDGE THAT ANY SAFETY RELATED DETERMINATION, FEATURE, PROCESS, POLICY, STANDARD OR OTHER EFFORT UNDERTAKEN BY TAXILANDER, IN THE INTEREST OF PUBLIC SAFETY (WHETHER REQUIRED BY APPLICABLE REGULATIONS OR NOT), IS NOT AN INDICIA OF AN EMPLOYMENT, ACTUAL AGENCY, APPARENT AGENCY RELATIONSHIP WITH AN INDEPENDENT THIRD PARTY DRIVER.

  1. License.

Subject to your submission with our Terms, Taxilander grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferable license to: (i) access and use the Applications on your personal device solely in connection with your use of the Services; and (ii) access and use any content, information and related materials that may be made available through the Services, in each case solely for your personal, noncommercial use. Any rights not expressly granted herein are reserved by Taxilander and Taxilander licensors.

  1. Contractual Relationship

The following terms and conditions govern your access and use of the Taxilander Platform Marketplace from the Dominican Republic and its territories and possessions, and any related services made available in the Dominican Republic and its subsidiaries, representatives, affiliates, officers and directors, collectively called “Taxilander”. Read these terms carefully, as they constitute a legal agreement between you and Taxilander.  

When you access or use Taxilander Services, you confirm your agreement to be bound by our Terms. If you do not agree to our Terms, you may not access or use our Services. 

Taxilander may terminate these Terms or any Services with respect to you, or generally cease offering or deny access to the Services or any portion thereof, at any time for any reason.

IMPORTANT: PLEASE BE ADVISED THAT THIS AGREEMENT CONTAINS PROVISIONS THAT GOVERN HOW CLAIMS BETWEEN YOU AND TAXILANDER CAN BE BROUGHT, INCLUDING THE ARBITRATION AGREEMENT (SEE SECTION 2 BELOW). PLEASE REVIEW THE ARBITRATION AGREEMENT BELOW CAREFULLY, AS IT REQUIRES YOU TO RESOLVE ALL DISPUTES WITH TAXILANDER ON AN INDIVIDUAL BASIS AND, WITH LIMITED EXCEPTIONS, THROUGH FINAL AND BINDING ARBITRATION (AS DESCRIBED IN SECTION 2 BELOW). BY ENTERING INTO THIS AGREEMENT, YOU EXPRESSLY ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND ALL OF THE TERMS OF THIS AGREEMENT AND HAVE TAKEN TIME TO CONSIDER THE CONSEQUENCES OF THIS IMPORTANT DECISION.

Taxilander can make changes to these Terms at any time and will from time to time. If Taxilander makes changes, it will provide you with notice of such changes either through email, a notice through the actual services or updating the date at the top of these Terms.  We will also include date of any amendment made to the Terms.

Taxilanders use of personal information in connection with the Services is described in Taxilanders Privacy Notice which you can locate at: www.taxilander.com.

  1. Arbitration Agreement

By consenting to the Terms, you agree that you are required to resolve any claim that you may have against Taxilander on an individual basis in arbitration as set forth in this Arbitration Agreement. This will preclude you from bringing any class, collective, or representative action against Taxilander, and also preclude you from participating in or recovering relief under any current or future class, collective, consolidated, or representative action brought against Taxilander by someone else. For the avoidance of doubt, this precludes you from bringing or participating in any kind of any class, collective, coordinated, consolidated, representative or other kind of group, multi-plaintiff or joint action against Taxilander.

Except as expressly provided below in Section 2(b), you and Taxilander agree that any dispute, claim or controversy in any way arising out of or relating to (i) these Terms and prior versions of these Terms, or the existence, breach, termination, enforcement, interpretation, scope, waiver, or validity thereof, (ii) your access to or use of the Services at any time, (iii) incidents or accidents resulting in personal injury that you allege occurred in connection with your use of the Services, whether the dispute, claim or controversy occurred or accrued before or after the date you agreed to the Terms, or (iv) your relationship with Taxilander, will be settled by binding arbitration between you and Taxilander, and not in a court of law. This Agreement survives after your relationship with Taxilander ends.

You acknowledge and agree that you and Taxilander are each waiving the right to a trial by jury or to bring or to participate as a plaintiff or class member in any class, purported class, collective, coordinated, consolidated, or representative proceeding.

This Arbitration Agreement shall be binding upon

 and shall include any claims brought by or against any third-parties, including but not limited to your spouses, heirs, third-party beneficiaries and assigns, where their underlying claims are in relation to your use of the Services. To the extent that any third-party beneficiary to this agreement brings claims against the Parties; those claims shall also be subject to this Arbitration Agreement.

Any dispute, claim, or controversy arising out of or relating to incidents or accidents resulting in personal injury (including but not limited to sexual assault or harassment claims) that you allege occurred in connection with your use of the Services, whether before or after the date you agreed to the Terms, shall be governed by and construed in accordance with the laws of the region in which the incident or accident occurred.

current contact information for the registered agent in each state are available 

(g) Fees.

It will be your responsibility to pay any filing relating to but not limited to arbitration, administrative and arbitrator fees.

  1. App Store

You agree that the availability of the Application may be dependent on the third party from which you received the Application’s license, e.g., the Apple iPhone or Android app stores (“App Store”). You acknowledge and agree that this Agreement is between you and Taxilander and not with the App Store and that Taxilander is responsible for the provision of Services as described in this Agreement. However, if you downloaded the Application from the Apple App Store, Apple and its subsidiaries are third-party beneficiaries of this Agreement. Upon your acceptance of this Agreement, Apple shall have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third-party beneficiary thereof. This Agreement incorporates by reference Apple’s Licensed Application End User License Agreement, for purposes of which, you are “the end-user.” In the event of a conflict in the terms of the Licensed Application End User License Agreement and this Agreement, the terms of this Agreement will control.

  1. Ownership.

Taxilander Applications and services remain the Taxilanders property or the property of Taxilander licensors. Neither these Terms nor your use of the Services convey or grant to you any rights in or related to the Services except for the limited license granted above.

You confirm and agree that you will not use Taxilander trademarks, service marks, or trade dress or any similar names, aside from use incidental to your use of the Services, without express, written permission from Taxilander. This prohibition on using Taxilander’s Marks includes, but is not limited to, use in domain names, websites, and social media accounts.

  1. Eligibility and Use of the Services

User Accounts

In order to use our Services, you must register for and maintain an active personal user Services account. You must be at least 18 years of age, or the age of legal majority in your jurisdiction (if different than 18), to obtain an Account. You cannot register for or maintain an Account if you have previously been banned from accessing or using the Services. When you register your account, you will be required to submit to Taxilander certain personal information, such as your name, address, mobile phone number and age. We will also request a payment method, at least one and retain in our files. For more information regarding Taxilander use of your personal information, please see our Privacy Notice currently available at Taxilander.com /privacy. You agree to maintain accurate, complete, and up-to-date information in your Account, including a valid phone number, address and payment method. Your failure to comply with these Terms (including policies and supplemental terms) including, without limitation, your failure to maintain accurate, complete, and up-to-date Account information, including having an invalid or expired payment method on file, may result in your inability to access or use the Services. You are responsible for all activity that occurs under your Account, and you agree to maintain the security and secrecy of your Account username and password at all times. Unless otherwise permitted by Taxilander in writing, you may only possess one Account.

  1. User Requirements and Conduct.

If the Rider requests a ride option with a car seat, you acknowledge and agree that neither Taxilander nor the Third Party Provider is responsible for the safety of a child restraint/car seat that may be available in the Third Party Providers’ Vehicle. You acknowledge and agree that it is your obligation to ensure that the car seat is installed correctly and that the child is properly secured in the seat. If you request a ride option where a driver agrees to provide you with assistance outside of the vehicle, you acknowledge and agree that neither Taxilander nor the Third Party Provider is responsible for any injury or incident that may arise out of the assistance provided by the Third Party Provider. In certain instances, you may be asked to provide proof of age, identity or other method of identity verification to access or use the Services, and you agree that you may be denied access to or use of the Services if you refuse to provide proof of age, identity or other method of identity verification.

Subject to the discretion of a Third Party Provider, you may be allowed to bring a small animal, such as a dog or cat, on a ride requested through the Taxilander Platform. For such trips, you are responsible for properly securing the animal with a leash, harness, crate / carrier, or through other means. You are also responsible for ensuring that the animal does not cause damage or a mess in the Third Party Provider’s vehicle. 

  1. Text Messaging and Telephone Calls.

You agree that Taxilander, and its subsidiaries, representatives, affiliates, officers and directors, may contact you by telephone or text messages (including by an automatic telephone dialing system and/or with an artificial or pre-recorded voice) at any of the phone numbers provided by you or on your behalf in connection with an Taxilander account, including for marketing purposes. 

You agree that Taxilander may contact you using any of the phone numbers you provided in connection with an Taxilander account.

that is defamatory, libelous, hateful, violent, obscene, pornographic, unlawful, or otherwise offensive, as determined by Taxilander in its sole discretion, whether or not such material may be protected by law. Taxilander may, but shall not be obligated to, review, monitor, and remove User Content, at Taxilander’s sole discretion and at any time and for any reason, without notice to you.

  1. User Feedback.

As Taxilander respects your rights to your ideas, please do not submit any confidential ideas, information, or suggestions in any form to Taxilander or any of its affiliates. For any ideas, information, or suggestions you do submit, regardless of what your communication regarding your submissions says, you understand that your submissions are voluntary and the following terms shall apply to your submissions: (i) your submissions and their contents will automatically become the property of Taxilander, without any compensation to you; (ii) Taxilander has no obligation to review your submissions; (iii) Taxilander may implement and distribute any portion of your submissions and their contents for any purpose in any way, without any compensation to you; and (iv) Taxilander has no obligation to keep your submissions confidential.

  1. Network Access and Devices.

The driver and/or rider are responsible for obtaining the data network access necessary to use the Services. Your mobile network’s data and messaging rates and fees may apply if you access or use the Services from your device. You are responsible for acquiring and updating compatible hardware or devices necessary to access and use the Services and Applications and any updates thereto. Taxilander does not guarantee that the Services, or any portion thereof, will function on any particular hardware or devices. In addition, the Services may be subject to malfunctions and delays inherent in the use of the Internet and electronic communications.

    12. Payment

You understand that use of the Services may result in charges to you for the services  you receive. Taxilander will enable your payment of the applicable Charges for services obtained through your use of the Services. Charges will include applicable taxes where required by law. Charges may include other applicable fees, product return fees, cancellation fees, estimated or actual tolls, and/or surcharges. Further, you acknowledge and agree that Charges applicable in certain geographical areas may increase substantially during times of high demand or due to other marketplace factors.

All Charges and payments will be enabled by Taxilander using the preferred payment method designated in your Account, after which you will receive a receipt. If your primary Account payment method is determined to be expired, invalid or otherwise not able to be charged, you agree that Taxilander may use a secondary payment method in your Account, if available. Charges paid by you are final and non-refundable, unless otherwise determined by Taxilander.

If you think a correction should be made to any Charge you incurred, you must let Taxilander know in writing within 30 days after the Charge took place or Taxilander will have no further responsibility and you waive your right to later dispute the amounts charged.

  1. Damage Terms

Taxilander may charge you a fee if, during your use of the Services, you have caused damage to a vehicle or property that requires repair or cleaning

  1.  Disclaimers; Limitation of Liability; Indemnity.

Disclaimer.

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TAXILANDER DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, NOT EXPRESSLY SET OUT IN THESE TERMS, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IN ADDITION, TAXILANDER MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE REGARDING THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, OR AVAILABILITY OF THE SERVICES OR ANY SERVICES OR GOODS REQUESTED THROUGH THE USE OF THE SERVICES, OR THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.

TAXILANDER DOES NOT GUARANTEE THE QUALITY, SUITABILITY, SAFETY OR ABILITY OF THIRD PARTY PROVIDERS. YOU AGREE THAT THE ENTIRE RISK ARISING OUT OF YOUR USE OF THE SERVICES, AND ANY SERVICE OR GOOD REQUESTED IN CONNECTION THEREWITH, REMAINS SOLELY WITH YOU, TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW.

TAXILANDER DOES NOT CONTROL, MANAGE OR DIRECT ANY THIRD PARTY PROVIDERS INCLUDING DRIVERS. THIRD PARTY PROVIDERS ARE NOT ACTUAL AGENTS, APPARENT AGENTS, OSTENSIBLE AGENTS, OR EMPLOYEES OF TAXILANDER.

TAXILANDER DOES NOT CONTROL, ENDORSE OR TAKE RESPONSIBILITY FOR ANY USER CONTENT OR THIRD PARTY CONTENT AVAILABLE ON OR LINKED TO BY THE SERVICES. TAXILANDER CANNOT AND DOES NOT REPRESENT OR WARRANT THAT THE SERVICES OR SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

  1. Limitation of Liability.

TAXILANDER SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST DATA, PERSONAL INJURY, OR PROPERTY DAMAGE RELATED TO, IN CONNECTION WITH, OR OTHERWISE RESULTING FROM ANY USE OF THE SERVICES, REGARDLESS OF THE NEGLIGENCE (EITHER ACTIVE, AFFIRMATIVE, SOLE, OR CONCURRENT) OF TAXILANDER, EVEN IF TAXILANDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TAXILANDER SHALL NOT BE LIABLE FOR ANY DAMAGES, LIABILITY OR LOSSES ARISING OUT OF: (i) YOUR USE OF OR RELIANCE ON THE SERVICES OR YOUR INABILITY TO ACCESS OR USE THE SERVICES; OR (ii) ANY TRANSACTION OR RELATIONSHIP BETWEEN YOU AND ANY THIRD PARTY PROVIDER, EVEN IF TAXILANDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TAXILANDER SHALL NOT BE LIABLE FOR DELAY OR FAILURE IN PERFORMANCE RESULTING FROM CAUSES BEYOND TAXILANDER’S REASONABLE CONTROL. YOU ACKNOWLEDGE THAT THIRD PARTY PROVIDERS PROVIDING TRANSPORTATION SERVICES REQUESTED THROUGH SOME TAXILANDER SERVICES MAY OFFER RIDESHARING OR PEER-TO-PEER TRANSPORTATION SERVICES AND MAY NOT BE PROFESSIONALLY LICENSED OR PERMITTED. YOU ACKNOWLEDGE THAT THIRD PARTY PROVIDERS ARE NOT OSTENSIBLE AGENTS, APPARENT AGENTS, ACTUAL AGENTS, OR EMPLOYEES OF TAXILANDER.

THE SERVICES MAY BE USED BY YOU TO REQUEST AND SCHEDULE TRANSPORTATION WITH THIRD PARTY PROVIDERS, BUT YOU AGREE THAT TAXILANDER HAS NO RESPONSIBILITY OR LIABILITY TO YOU RELATED TO ANY TRANSPORTATION, GOODS OR LOGISTICS SERVICES PROVIDED TO YOU BY THIRD PARTY PROVIDERS OTHER THAN AS EXPRESSLY SET FORTH IN THESE TERMS.

TAXILANDER SHALL NOT BE LIABLE FOR ANY DAMAGES, LIABILITY OR LOSSES ARISING OUT OF LACK OF OR IMPROPER INSTALLATION OR USE OF CHILD RESTRAINT SYSTEMS FOR GUESTS ON RIDES REQUESTED THROUGH THE SERVICES FOR WHOM A CHILD RESTRAINT SYSTEM IS LEGALLY REQUIRED.

  1. Indemnity.

You agree to indemnify and hold Taxilander and its affiliates and their officers, directors, employees, and agents harmless from and against any and all actions, claims, demands, losses, liabilities, costs, damages, and expenses (including attorneys’ fees), arising out of or in connection with: (i) your use of the Services or services or goods obtained through your use of the Services; (ii) your breach or violation of any of these Terms; (iii) Taxilanders use of your User Content; or (iv) your violation of the rights of any third party, including Third Party Providers.